Privacy Policy

Last updated: November 24, 2025

Introduction

TaskRio values your privacy. This Privacy Policy explains how we collect, use, and protect your personal and sensitive information when you use our WhatsApp-based task management service. By using TaskRio, you agree to the practices described in this policy.

Data Collection and Use

WhatsApp Integration

  • TaskRio operates entirely within WhatsApp and only processes messages where the bot is explicitly mentioned (@TaskRio) or in direct messages to the bot
  • We collect task-related information you provide, including task titles, due dates, priorities, labels, and assignees
  • In groups, we only read messages where TaskRio is mentioned to protect your privacy. Messages like '@john can you help?' or casual team conversation are completely ignored and never processed

Task Management Data

  • Task assignments and completion tracking
  • Reminder preferences and notification history
  • User-set display names and group customizations
  • Task-related notes and updates

Usage Analytics

  • We collect non-personal usage data to improve TaskRio's functionality
  • This includes feature usage patterns, error logs, and performance metrics
  • Analytics data is anonymized and cannot be traced back to individual users

How We Share Your Data

We do not sell or share your personal data with third parties except in the following circumstances:

  • With your consent: We may share your data if you explicitly agree
  • Legal obligations: We may disclose your data if required by law or to protect our legal rights
  • WhatsApp Platform: Your messages are transmitted through WhatsApp's infrastructure, which has its own privacy policy

Data Security

We take reasonable steps to protect the data we collect from unauthorized access, use, or disclosure:

  • Industry-standard encryption methods for data transmission and storage
  • Secure server infrastructure with access controls
  • Regular security audits and updates
  • Adherence to WhatsApp's security protocols

Data Retention and Deletion

We retain your data as long as necessary to provide TaskRio's services:

  • Active task data is retained until tasks are completed and archived
  • You can request data deletion by contacting us at the details provided below
  • Upon request, we will delete your personal data unless legally required to retain it
  • Closed tasks may be retained for 90 days before permanent deletion

User Rights

You have the right to:

  • Access your task data at any time through TaskRio commands
  • Request correction or deletion of your data
  • Withdraw consent to data collection by stopping use of the service
  • Export your task history (contact us for assistance)

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. Continued use of TaskRio after updates will constitute acceptance of those changes. We will notify users of significant changes through WhatsApp or our website.

Contact Information

For any inquiries or to exercise your data rights, please contact us:

Address

514, 5th Floor, Rajhans Montessa
Dumas Rd - Magdalla, Surat
Gujarat 395007, India

Note: TaskRio is operated by MobiOffice Software Innovations Private Limited. This privacy policy applies to the TaskRio service specifically. For questions about data handling, please use the contact information above.