Troubleshooting3 min read

Notification Issues

Notification Issues

Not receiving task reminders?

Check WhatsApp Notifications

Android

  1. Settings → Apps → WhatsApp → Notifications
  2. Ensure "Allowed" is ON
  3. Check notification sound is set

iPhone

  1. Settings → Notifications → WhatsApp
  2. Ensure "Allow Notifications" is ON
  3. Check alert style

Check Do Not Disturb

Android

Swipe down → Check DND is OFF

iPhone

Settings → Do Not Disturb → Check it's OFF

TaskRio Settings

Check notification settings:


notification settings

If muted, unmute:


unmute notifications

Task Has No Due Date?

Tasks without due dates don't get reminders.

Add due date:


T1 due tomorrow 3pm

Battery Optimization

Android

Disable battery optimization for WhatsApp:
Settings → Battery → Battery Optimization → WhatsApp → Don't optimize

Still No Notifications?

Email: support@taskrio.com
Include: Phone model, OS version, screenshot

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